Asset Edge Customers

Dungog Shire Council utilised the Recover android software to capture damage from the recent April 2015 storm. Council were very impressed with the quick response from your company’s Solutions Consultant Cindy McLucas in organising tablets and training to allow our staff to begin the extensive data capture process. Using this software on tablets or mobile phones was very easy, staff were able to navigate the software with a few hours training. The subsequent review of damage and costing of the remediation works was much easier than previous events where we relied on memories and a few photos to determine the damage cost. I would recommend this package to other Council’s prior to the next disaster event to allow quick responses and more accurate data pickup.

Darren McKimm
Dungog Shire Council

I have been using Reflect for approximately 10 years now and have always found it to be a logical system which has the provision for users to source the information quickly, using one screen without the need to scroll up or down. I particularly like the ability of the system to print maps showing the location of defects, which has been of great assistance to our work groups.

Christine Steicke
Swan Hill Rural City Council

We have Control, Reflect.NET and Recover software packages. These programs have been largely beneficial to the Council, particularly Reflect.NET. expectations, always addressing issues (usually our fault) in a timely manner. Reflect.NET has greatly increased efficiency, accuracy, and reliability of our maintenance and monitoring of the Kamilaroi Highway. We are currently looking at implementing this program to our local roads and aerodrome, for further asset monitoring. Asset Edge's technical support has exceeded

Ben Bancroft
Liverpool Plains Shire Council

Asset Edge provides programs written to meet the needs of the people that use them. They can do this because they have ensured they possess a comprehensive knowledge base and skill set within their ranks, with staff experienced in both ‘in-the-field’ asset maintenance and data management and programming. Also, the interface is similar in each of their applications, meaning staff are able to move easily between programs without extensive training.

Helen Rooth
Muswellbrook Shire Council

The products are excellent. They allow full conformance for us in our compliance with requirements to RTA's RMCC, and Reflect is RTA’s preferred software package for asset inspections and accomplishments. With the RTA’s Vigil package, we are able to show conformance without the need to undertake time consuming and costly paperwork to prove that we are complying with the contract. We are in the process of implementing Control to allow us better tracking of staff accreditations and training. We also use Recover for our natural disaster recording – such as flood damage. The best feature of the Asset Edge packages is the comprehensive support of the Asset Edge staff, who are always available to assist and make changes when required.

Maurice Bell
Cobar Shire Council

I have been involved with administrating and supporting Asset Edge products now for the last 6 years and really enjoy my part/involvement with their systems. The Reflect.NET system is constantly expanding at Cootamundra to include the maintenance of more and more types of Council assets. The systems are built to be useable in the field and provide simplicity where required and on the other hand, provide sophisticated reporting to fulfil the requests of management etc. CSC has just implemented Control and is looking forward to managing our Works projects in this software package, which provides a one-stop-shop for all of the projects reference information and providing a straight-forward data entry point for field staff. Really nice products, easy to maintain and great support and ongoing development.

Matthew Thompson
Cootamundra-Gundagai Regional Council

Never had a help desk that actually helped before..... well done.

Rob Bourchier
Somerset Regional Council

Gwydir Shire have been using the Reflect System of logging defects and accomplishments on the main road network that it maintains under the RMCC system, for a few years now and I have found the system to be an excellent tool for this work and feel that it could be used on a far greater scale for similar situations on the Shire road network. The introduction of Vigil to the RMS (formerly RTA) allows them to monitor our shires progress and work without the need for copious quantities of paper passing back and forth.

David Coulton, Technical Officer Works/Fleet Manager/LEMO
Gwydir Shire Council

I have found working with Asset Edge to be a great benefit to myself and Murrumbidgee Shire Council. When we carry out our asset inspection program we have been using Reflect to record our inspections, defects and repairs on our state roads as well as on local roads, footpaths and levee bank. With the reflect program being flexible Asset Edge and MSC have been able to develop a database which records our noxious weed inspections and weed infestation and information. This allows council to map out weed infestations and record what action has been taken to comply with noxious weed control. Using the software for these different inspection programs has helped the council have a well maintained defect register of its assets. We have found Asset edge to be very helpful and great to work with in developing the databases to suit the council’s needs and with any other problems we may incur.

Steven Goodsall
Murrumbidgee Shire Council

Yass Valley Council has been using Reflect soft ware for over 4 years to help manage our local road network as well as RMCC on RTA roads. We have found it to be an excellent programme for “in field” data collection for the recording of defects on the road network. It is also an efficient way to record accomplishment especially for the RTA RMCC as the reports for the RTA are easily generated. We have also been very pleased by the back up technical support offered by Asset Edge.

Peter Erickson
Yass Valley Council

Our Customers