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Our Customers

What our customers say about Asset Edge
I love how simple Reflect is to use, it's flexible and easily customised to suit our requirements to manage our 12 local roads asset types. Reporting on data is quick and accurate. I value the working relationship that I have had with Asset Edge staff over many years and am grateful that they have implemented my requests to Reflect over this time.
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Christine Hanson
Midcoast Council
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I have been involved with administrating and supporting Asset Edge products now for the last 6 years and really enjoy my part/involvement with their systems. The Reflect.NET system is constantly expanding at Cootamundra to include the maintenance of more and more types of Council assets. The systems are built to be useable in the field and provide simplicity where required and on the other hand, provide sophisticated reporting to fulfil the requests of management etc. CSC has just implemented Control and is looking forward to managing our Works projects in this software package, which provides a one-stop-shop for all of the projects reference information and providing a straight-forward data entry point for field staff. Really nice products, easy to maintain and great support and ongoing development.
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Matthew Thompson
Cootamundra-Gundagai Regional Council
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Product is very good, particularly with managing maintenance on our State Road Network. It also proved very worth while after a flood where Council claimed for flood repairs under the natural disaster funding across our entire network. Support is also very good, requests are attended to promptly and appropriately.
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Andrew Kearins
Mid-Western Regional Council
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Gwydir Shire have been using the Reflect System of logging defects and accomplishments on the main road network that it maintains under the RMCC system, for a few years now and I have found the system to be an excellent tool for this work and feel that it could be used on a far greater scale for similar situations on the Shire road network. The introduction of Vigil to the RMS (formerly RTA) allows them to monitor our shires progress and work without the need for copious quantities of paper passing back and forth.
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David Coulton, Technical Officer Works/Fleet Manager/LEMO
Gwydir Shire Council
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Asset Edge provides programs written to meet the needs of the people that use them. They can do this because they have ensured they possess a comprehensive knowledge base and skill set within their ranks, with staff experienced in both ‘in-the-field’ asset maintenance and data management and programming. Also, the interface is similar in each of their applications, meaning staff are able to move easily between programs without extensive training.
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Helen Rooth
Muswellbrook Shire Council
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It has been awesome few weeks for us with the Recover software after you have made some changes to it…. Before Lyle was here this software was purchased but we never thought of using it….but now it’s all going great and the learning curve of this software going great as well. We as a council are always trying to get the maximum out of a software for us to do better jo . So you guys have been great at AE, Recover especially has been a great experience. Thank you very much!!!
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James Fernando
Cloncurry Shire Council
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Yass Valley Council has been using Reflect soft ware for over 4 years to help manage our local road network as well as RMCC on RTA roads. We have found it to be an excellent programme for “in field” data collection for the recording of defects on the road network. It is also an efficient way to record accomplishment especially for the RTA RMCC as the reports for the RTA are easily generated. We have also been very pleased by the back up technical support offered by Asset Edge.
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Peter Erickson
Yass Valley Council 
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Gosford Council have been using Reflect since 2001 for the management of the RTA SIM contract and more recently the RMCC. Reflect provides us with all the information needed to meet the RTA RMCC reporting requirements in an easy to access format. Council recently decided to incorporate our local road network into Reflect and are finding it to be of benefit in the recording of inspections, defects and accomplishments. I have always found the support of the software from the Asset Edge Support Team to be of the best quality. The annual user conference is also of benefit for the exchange of ideas and updates of the software.
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Peter Starkey
Central Coast Council
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I have been using Reflect for approximately 10 years now and have always found it to be a logical system which has the provision for users to source the information quickly, using one screen without the need to scroll up or down. I particularly like the ability of the system to print maps showing the location of defects, which has been of great assistance to our work groups.
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Christine Steicke
Swan Hill Rural City Council
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The products are excellent. They allow full conformance for us in our compliance with requirements to RTA's RMCC, and Reflect is RTA’s preferred software package for asset inspections and accomplishments. With the RTA’s Vigil package, we are able to show conformance without the need to undertake time consuming and costly paperwork to prove that we are complying with the contract. We are in the process of implementing Control to allow us better tracking of staff accreditations and training. We also use Recover for our natural disaster recording – such as flood damage. The best feature of the Asset Edge packages is the comprehensive support of the Asset Edge staff, who are always available to assist and make changes when required.
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Maurice Bell
Cobar Shire Council
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