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Training Services

REFLECT TRAINING
Course Desirable Pre-Requisites Duration (Days) Computers required for training Maximum numbers
Reflect Basic

Introduction course for new and inexperienced Reflect users which covers all the main features of the software. All terminology, window views are covered. Basic filtering and reporting skills will be gained to enable users to use Reflect with confidence. The full maintenance cycle from REQUEST-INSPECTION-DEFECT_ACCOMPLISHMENT is explained in detail. Recording and reporting methods are explained and put into practice during the course.

None 1 YES 12
Reflect Intermediate

The intermediate course is designed for regular users of the Reflect software. This two day training course covers topics such as what is required in creating a databases for Reflect and how to use them correctly to achieve the best results for your organisation. The content includes Settings, Location setup  including Types and Zones, security setup, Accomplishment Only and Defect Only applications, image management, defect and activity model management , mapping, inspection setup and inspection zones. Day 2 covers mapping skills, data recording techniques, complex filtering, email and print features, creating and sharing reports, budgeting and job numbers, unit rates and estimates of outstanding maintenance works, work scheduling , work orders, work claims and HTML reporting. 

Reflect Basic 2 YES 12
Reflect Advanced

The advance course is designed for experience Reflect users. The content includes Reflect Utility, Configuration and Analyse features along with complex reporting techniques. Other topics include installing Reflect and understanding system files as well as introduction to SQL synchronisation and how it works.

Reflect Intermediate 1 YES 8
Reflect Expert

This high level course will be run for those who have completed all other Reflect training options. Content includes Complex Filtering, Linking Excel to Reflect SQL database, Linking to external databases, Creating custom reports and templates and synchronisation and troubleshooting  

Reflect Advanced 1 YES 6
Reflect - RMCC (NSW)

Course specifically designed for people involved with the RMCC. Suitable for Team Leaders, Supervisors, Inspectors and Engineering Personnel. Looks closely at defect and activity models and reporting required under the contract.

Reflect Intermediate 0.5 YES 8
Reflect - RMPC (QLD)

Course specifically designed for people involved with the RMPC. Suitable for Team Leaders, Supervisors, Inspectors and Engineering Personnel. Looks closely at defect and activity models and reporting required under the contract.

Reflect Intermediate 0.5 YES 8
Reflect - OPEN SPACES

Course specifically designed for people involved with the management of Parks and Gardens as well as other Public Facilities. Suitable for Team Leaders, Supervisors, Inspectors and Engineering Personnel. Looks closely at defect and activity models along with request and inspection management.Content also includes how to set up a new database from scratch to suit the needs of council and comply with existing policy and legislative requirements. Hardware options, work scheduling and accomplishment recording techniques are all covered in this course

Reflect Intermediate 1 YES 8
Reflect - WATER/SEWER

Course specifically designed for people involved with the management of Water and Waste Water assets. Suitable for Team Leaders, Supervisors, Inspectors and Engineering Personnel. Looks closely at defect and activity models Looks closely at defect and activity models along with request and inspection management.Content also includes how to set up a new database from scratch to suit the needs of council and comply with existing policy and legislative requirements. Hardware options, work scheduling and accomplishment recording techniques are all covered in this course

Reflect Intermediate 1 YES 8
Reflect - FOOTPATHS

Course specifically designed for people involved with the management of councils Footpath network. Suitable for Team Leaders, Supervisors, Inspectors and Engineering Personnel. Looks closely at defect and activity models for footpaths.Content also includes how to set up a new database from scratch to suit the needs of council and comply with existing policy and legislative requirements. Hardware options, work scheduling, request and incident management techniques are all covered in this course

Reflect Intermediate 1 YES 8
Reflect - AERODROMES

Course specifically designed for people involved with the management of Council Aerodromes, Airfields and Airports. Suitable for Inspectors and Engineering Personnel and Risk Managers. Looks closely at defect and activity models required for Aerodromes .Content also includes how to set up a new database from scratch to suit the needs of council and comply with existing policy and legislative (CASA) requirements. Hardware options, work scheduling, request and inspection management techniques are all covered in this course

Reflect Intermediate 1 YES 8
CONTROL TRAINING
Course Desirable Pre-Requisites Duration (Days) Computers required for training Maximum numbers
Control Basic

Introduction course for new and inexperienced Control users. This one day course covers all that you need to know to get started and become a confident user of Control. Content includes Setting up your organisation, resources, subcontractors and employee tables. We then move through creating a new Control job from scratch, doing estimates and adding the required information required for the project.Then we simulate the monitoring of a job including employee inductions, day work costing, traffic control and other information gathering. We finish the day looking at the different outputs that con be achieved with the Control reporting features.  

None 1 YES 12
VIGIL TRAINING
Course Desirable Pre-Requisites Duration (Days) Computers required for training Maximum numbers
Vigil Basic

Introduction course for new and inexperienced Vigil users which covers all the main features of the software. All terminology, window views are covered. Basic filtering and reporting skills will be gained to enable users to use Vigil with confidence. The full maintenance cycle from REQUEST->INSPECTION->DEFECT->ACCOMPLISHMENT is explained in detail. Recording and reporting of Surveillance Items, NPSN's and Identified Works are explained and put into practice during the course.

None 1 YES 12
Vigil Advanced

The advanced course is designed for regular users of the Vigil software. This one day training course covers topics such as  complex filtering, data analysis and reporting.

Vigil Basic 1 YES 12
RECOVER TRAINING
Course Desirable Pre-Requisites Duration (Days) Computers required for training Maximum numbers
Recover Basic 

Introduction course for new and inexperienced Recover users. This one day course covers all that you need to know to get started and become a confident user of Recover either in the office or data collection following a natural disaster.. Content includes Setting up your organisation, resources, and new events. We then move through the requirements of collecting data as required by state and federal legislation We simulate an actual disaster from the impending event to finalising your claim for the restoration works.  Other topics including hardware windows and android options along with mapping are included in the training.

None 0.5 YES 12
Recover Intermediate

Currently under development

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